Companies are frequently changing ATS’ and updating job formats on their career pages, which causes breaks. As a result, we have created a ‘broken’ scrapes queue that notifies our scrape team when a company scrape breaks. Generally, public companies are flagged and fixed within 24 hours with or without escalation. Additionally, clients can contact us about a broken scrape, and we’ll get to it right away, otherwise scrapes get fixed in the order they were flagged.