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Actual send date: 3/2/23
Two Empty RAW Reference Files on 3/12
On Sunday, March 12th, LinkUp published two empty RAW reference files which are:
|
File |
Filepath |
Filename |
|
Raw Daily PIT Company Reference |
JDE/Standard/Feeds/Raw Daily PIT Company Reference/2023/03/ |
raw_pit_company_reference_daily_2023-03-12.csv.gz |
|
Raw Daily Company Scrape Log |
/JDE/Standard/Feeds/Raw Daily Company Scrape Log/2023/03/ |
raw_company_scrape_log_daily_2023-03-12.csv.gz |
Both files have been republished under the same file name as well as published again under a new filename so that automated processes can pick up the corrected file. Please see below for corrective actions you may take.
What do I need to do?
Both reference files will be republished twice under their respective directories. Each file will be republished with the expected file name and will be published again with a new filename as shown below.
|
File |
Filepath |
Filename |
Filename 2 |
|
Raw Daily PIT Company Reference |
JDE/Standard/Feeds/Raw Daily PIT Company Reference/2023/03/ |
raw_pit_company_reference_daily_2023-03-12.csv.gz |
raw_pit_company_reference_daily_update_2023-03-12.csv.gz |
|
Raw Daily Company Scrape Log |
/JDE/Standard/Feeds/Raw Daily Company Scrape Log/2023/03/ |
raw_company_scrape_log_daily_2023-03-12.csv.gz |
raw_company_scrape_log_daily_update_2023-03-12.csv.gz |
What caused this issue and what are we doing to prevent it from happening again?
The empty files were caused by a database configuration issue. We have corrected the configuration and reviewing internal systems to ensure this same configuration issue doesn’t occur in the future.
Please contact Support at [email protected] or open a ticket here if you have any questions and we apologize for any inconvenience these issues may have caused.
